Returns & Exchanges
At Cookery, we want you to be completely satisfied with your culinary equipment. If your purchase doesn't meet your expectations, we offer a hassle-free return policy within 30 days of delivery for all unused items in their original packaging.
Return Process
- 1.Initiate Your Request
Log into your Cookery account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Your Items
Carefully place the unused cookware in its original box, ensuring all manuals and accessories are included to qualify for a full refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5 to 7 business days.
